This is a list of our most frequently asked questions. For more info about Oversize Load Assistant, or if you need support, please contact us.
What is the Oversize Load Assistant?
The Oversize Load Assistant is an online oversize load permit manual and complete interactive guide to oversize load regulations. It includes information on specific regulations relevant to the oversize load industry, including pilot cars, weights & dimensions, frost laws, night and weekend travel, permit fees and more. It is designed to help oversize load drivers and dispatchers understand certain rules and regulations when traveling the 50 U.S. States and Canadian Provinces. The Oversize Load Assistant also has a Permit Calculator option, available under the Premium Membership. Users can quickly and accurately calculate legal and overweight permit fees by U.S. State.
Can I upgrade my existing Basic Membership to the Premium Membership?
Yes, once logged in under your basic membership, go to the Become a Member page and the option to change your membership to Premium will be available.
How many different regulations categories are available on the Oversize Load Assistant?
Oversize load information is available in 18 different regulations categories: Annuals, General Information, Curfews, Frost Laws, Holiday Closures, Insurance Regulations, Legal Dimensions & Weights, Load Attachments, Night & Weekends, Ocean Sealed Containers, Overweight Allowances, Permit Amendments, Permit Fees, Pilot Car, Pilot Car Equipment & Certification, Police Dimensions, Superload Dimensions and Survey.
How Often is the Oversize Load Assistant Data Updated?
Weekly, sometimes daily as regulation updates are released by state DOT offices and other governing bodies.
How Much Does a Subscription to the Oversize Load Assistant Cost?
Is a Contract Required to Subscribe to the Oversize Load Assistant?
No contract is required, the subscription to the Oversize Load Assistant is month-to-month.
How Do I Subscribe to the Oversize Load Assistant?
Visit our Become a Member page, pick your membership and click on “Sign Up” to get started.
How Do I Access My Oversize Load Assistant Account?
Go to OversizeLoadAssistant.com and click on “Sign In” at the upper left hand corner. Enter your username and password and you’re ready to go.
Who Do I Contact If I am Having Issues Logging Into My Account?
Please email support at firstname.lastname@example.org, and reference your account email and your account username. Or you can call 888-737-6488, ext. 133.
Who Do I Contact Regarding a Billing Question or Issue?
Please email support at email@example.com or you can call 888-737-6488, ext. 133.
How Do I share Any Feedback or Ideas About the Oversize Load Assistant?
Please use our contact form, contact us.